About the shoe warranty

KESCOO is committed to providing each customer with the highest standard of customer service. We offer a 1 Year Warranty on all shoes. To ensure you have the best experience, we recommend that you contact us to register for a warranty. Message us with your Order Number on this page, then register automatically.

Customer Service:
For 30 days when the date of purchase, we have a 30-day money-back guarantee for any reason.
For 30 days after the date of purchase, you can return your undamaged KESCOO product and receive a full refund for ANY reason.

12-month warranty for quality-related issues
Register your order within 30 days after purchase, you will get 12 month warranty. For 12 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT.

Warranty Points:
•Warranty is for manufacturer's defects only and DOES NOT cover wear and tear or abuse of the product.
•Warranty is for repair or replacement of the same style/size purchased.
•Please provide your order number and photos of any damage on all claims.

Please contact us at support@kescoostore.com for all warranty claims. No matter what problem you have, feel free to contact us at any time.